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Before You Call

Posted by: Victoria Gillum on Tuesday, May 6, 2014 at 12:00:00 am

As we get closer to summer and it gets hotter and hotter outside, the last thing you need is surprise air conditioning problems. The good news is many are preventable! Here are a few of the most common preventable service calls.

  1. A/C not cooling properly/froze up- resident has not changed filter routinely. Allow up to 4 hour to thaw completely and put brand new pleated filter in place. Turn unit back on. If you do not notice an improvement, call for a service appointment.
  2. There is nothing running on the outside unit. First check all your breakers. If a tripped breaker is the problem, only reset it ONE time. There may be a very serious problem with your air conditioner. If problem persists, call for a service appointment.
  3. Water has soaked my carpet in the hall, or the ceiling. One of the most preventable causes is having the condensation drain line cleaned during our regular tune-up appointments. There are other causes but this is the most frequent.


What You Should Do If Your Air Conditioner Does Not Work?

  • Is the thermostat set to A/C? Set the thermostat to air conditioning.
  • Is the thermostat set below room temperature? Lower the thermostat setting.
  • Is the switch/service disconnect on the side of the furnace turned on? Turn it on.
  • Is the circuit breaker on? Turn the breaker off and then turn it on.
  • Is the disconnect (located outside by the air conditioner - usually gray in color) pushed in all of the way? Open the door to the disconnect and push the pullout all the way in. Some disconnects have a circuit breaker. Turn the breaker off and then back on. Shut the door to the disconnect.
  • Is the filter clean? Replace the filter.

In addition to the above possible air conditioning problems, a big percentage of summer service calls are due to clogged drains. They are one of the first calls that come in every summer. A/C drains build up slime over time. That slime slows down drainage through the condensate piping and the drain can eventually become clogged.

  • If your drain is clogged and the a/c continues to run, the water will most likely leak out of the secondary line if available. However, if your secondary drain line is also clogged, the next place the water will go is either through your ceilings or on your floors. Keep in mind that air conditioners can produce up to a gallon of water (or more) per hour. That's a lot of water on your floor.... even worse, that's a lot of water through your ceiling.
  • Clogged drains are easily prevented with proper maintenance checks earlier in the spring when it's not as hot.

With regular maintenance from an HVAC professional, your HVAC system will be primed for performance. During a tune-up or maintenance visit, HVAC technicians arrive with the tools, knowledge and skills to inspect, adjust, repair and clean the unit’s components. All moving parts are lubricated, important components are cleaned of debris and dirt, wire connections are adjusted, components are tested and much more. It is also the ideal opportunity for technicians to identify and repair minor issues before larger ones develop.

Time and again, industry studies have proven that HVAC maintenance can pay off in a very big way. With regular maintenance, consumers can avoid costly repairs, increase energy efficiency and enjoy the comfort of a cool home. 

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